Based in Haverhill

Dog beside a stained carpet, illustrating pet stain and odour treatment

Pet stain & odour removalin Haverhill.

Accidents soak into the backing and padding, which is why the smell comes back. Don deep cleans and sanitises carpets and upholstery with biodegradable solutions that are safe for your pets.

100% recommend on Facebook (13 reviews)

Pet treatment pricing

Carpet rooms (from)
£45
Sofa, per seat (from)
£35

Every price is a genuine deep clean and sanitise. Pay by cash, bank transfer or invoice.

3 years’ experienceTrading since 2023
£5m insuredPublic liability, Direct Line
Checkatrade registeredTexatherm certified
Child & pet safeBiodegradable solutions
Mon–Sat 7am–7pmEarly and evening slots

Service overview

Pet stain & odour removal with Dons Cleaning Services

What it is

Pet stain and odour removal is a deep clean and sanitise targeted at areas affected by pet accidents, hair and dander on carpets and upholstery.

Who it’s for

It is for dog and cat owners, households with puppies or older pets, landlords after a pet-friendly tenancy, and anyone with a room that smells of pets.

When you need it

Book after accidents, before moving out of a let, before guests, or when a room keeps smelling even after cleaning.

Why a professional clean matters

Surface wipes and sprays mask smells but often leave the cause in the backing. A deep clean reaches further, and using pet-safe products matters because pets lie on and lick the floors.

If it’s left

What happens when it’s ignored

Accidents soak through the pile into the backing and underlay. The surface dries but the cause stays underneath, and smells come back on warm or damp days. Pets may also return to the same spot.

The risks and costs

  • Recurring smells in a room
  • Brown marks that wick back up after drying
  • Pets returning to the same spot
  • Deposit deductions at the end of a let

Common mistakes to avoid

  • Using strongly perfumed sprays that just mask the smell
  • Scrubbing, which spreads the stain
  • Using harsh chemicals unsafe for pets
  • Leaving accidents to dry before treating them

Our process

Five clear steps from enquiry to finished job

  1. Step 1

    Tell Don what’s affected

    Describe the rooms, furniture and how many areas are affected.

  2. Step 2

    Locate and assess

    Don checks the affected areas and the fibre type.

  3. Step 3

    Deep clean and sanitise

    The affected area is cleaned as part of a full deep clean, using pet-safe solutions.

  4. Step 4

    Controlled drying

    Fans are used where needed so nothing is left saturated.

  5. Step 5

    Inspect, then pay

    Check the result, then pay by cash, bank transfer or invoice.

What you get

The benefits of pet stain & odour removal with DCS

Pet-safe

Biodegradable, non-hazardous solutions that are safe for pets and children.

Deeper than a spray

Deep cleaning reaches below the surface of the pile.

Carpets and sofas

Treat both on one visit.

Fast drying

Low-moisture cleans dry in around 30 minutes.

Clear base prices

Rooms from £45, sofas from £35 per seat.

Insured

£5,000,000 public liability insurance.

In detail

Pet cleaning in detail

Pet problems vary from a single accident to years of hair and dander. Here is how each situation is handled.

Accidents on carpet

Accidents are treated as part of a deep clean of the room, reaching further into the pile than surface cleaning.

Accidents on upholstery

Sofas and armchairs are cleaned using the process for their fabric type.

Pet hair and dander

Deep extraction lifts hair and dander that vacuuming leaves behind.

Stairs in pet homes

Pets use stairs constantly. A full set with landing is £100.

Rented properties

Landlords and tenants can book pet cleaning as part of an end of tenancy carpet clean.

Honest expectations

Some old stains may have permanently changed the fibre colour. Don will tell you before he starts.

Puppies and older pets

Young pets still learning and older pets with less control tend to have repeat accidents in the same spots. Deep cleaning those areas properly, rather than masking them with perfumed sprays, makes a real difference to how the room smells day to day and helps stop pets being drawn back to the same place.

Pet hair on sofas

Pet hair weaves into upholstery fabric and is hard to shift with a vacuum alone. A fabric-matched deep clean, from £35 per seat for synthetic fabrics and £45 for fine or natural fabrics, lifts embedded hair and dander from seats, arms and backs.

Get the most from your clean

Preparing for pet stain & odour removal, and keeping the result

Simple steps that make the visit quicker and help the finish last longer.

Before Don arrives

Clear small items
Move ornaments, toys, cables and anything fragile out of the area booked for pet stain & odour removal. It lets Don start straight away and keeps the full visit focused on cleaning.
Point out problem areas
Tell Don about spills, accidents, marks or areas you are worried about. Knowing the history of a stain helps him choose the right method and set honest expectations.
Plan access and parking
Let Don know about parking, access and any rooms he should avoid. Equipment needs a clear route in and out of the property.
Keep pets and children nearby but clear
The solutions are safe for children and pets, but keeping the work area clear while equipment is running makes the job quicker and safer for everyone.

After the clean

Let it dry fully
Low-moisture cleans dry in around 30 minutes. Hot water extraction usually dries within an hour in summer and longer in winter. Synthetic fibres dry faster than natural fibres.
Help the air move
Opening a window or keeping the heating on in colder months helps drying. Where needed, Don uses industrial air movers and heater fans so nothing is left saturated.
Vacuum regularly
Regular vacuuming removes the loose grit that wears fibres fastest, so the result of a deep clean lasts longer.
Deal with spills quickly
Blot fresh spills with a clean white cloth rather than rubbing. Rubbing spreads the mark and frays fibres. For anything that won’t lift, call Don.

How pricing works

DCS publishes its prices so you can work out the cost before you call. Homes are priced per room or per seat, commercial carpets at £5 per m², hard floors at £8 per m², and natural stone starts with a £30 diagnostic visit and test patch before a final quote. Where a price isn’t listed yet, Don will quote once he knows the size and condition. There is no hard sell: you get the price, then decide.

Paying for your clean

You pay once you’ve walked through the finished job and are happy with what you see. DCS accepts cash, bank transfer or invoice, which suits homeowners, landlords, letting agents and businesses alike. Every price on this page is for a genuine deep clean and sanitise, not a quick surface rinse that leaves dirt and residue behind.

Local and family-run

Why customers across three counties choose Don

Dons Cleaning Services is a family-run business based at 5 Blair Parade, Haverhill. Don started DCS in 2023 and has three years of trade experience. He is fully trained and certified by Texatherm Systems, registered with Checkatrade, and holds £5,000,000 public liability insurance with Direct Line.

Every job is a genuine deep clean and sanitise. Don chooses between hot water extraction and low-moisture methods based on the fibre or surface, how delicate it is, and how heavy the soiling is. All solutions are biodegradable, non-hazardous, environmentally friendly and safe for children and pets.

Customers on Facebook describe Don as professional, polite, friendly and respectful of their property and time, and 100% of 13 reviewers recommend DCS.

Areas covered

Pet stain & odour removal across Suffolk, Cambridgeshire and Essex, including:

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Questions

Pet stain & odour removal: your questions answered

Can’t see your question? Call Don directly.

Get your price for pet stain & odour removal today

Clear prices, child- and pet-safe solutions, and £5m public liability cover. You only pay once you’ve inspected the work.

Free quote

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