
Pet stain & odour removalin Haverhill.
Accidents soak into the backing and padding, which is why the smell comes back. Don deep cleans and sanitises carpets and upholstery with biodegradable solutions that are safe for your pets.
100% recommend on Facebook (13 reviews)

Pet treatment pricing
- Carpet rooms (from)
- £45
- Sofa, per seat (from)
- £35
Every price is a genuine deep clean and sanitise. Pay by cash, bank transfer or invoice.
Service overview
Pet stain & odour removal with Dons Cleaning Services
What it is
Pet stain and odour removal is a deep clean and sanitise targeted at areas affected by pet accidents, hair and dander on carpets and upholstery.
Who it’s for
It is for dog and cat owners, households with puppies or older pets, landlords after a pet-friendly tenancy, and anyone with a room that smells of pets.
When you need it
Book after accidents, before moving out of a let, before guests, or when a room keeps smelling even after cleaning.
Why a professional clean matters
Surface wipes and sprays mask smells but often leave the cause in the backing. A deep clean reaches further, and using pet-safe products matters because pets lie on and lick the floors.
If it’s left
What happens when it’s ignored
Accidents soak through the pile into the backing and underlay. The surface dries but the cause stays underneath, and smells come back on warm or damp days. Pets may also return to the same spot.
The risks and costs
- Recurring smells in a room
- Brown marks that wick back up after drying
- Pets returning to the same spot
- Deposit deductions at the end of a let
Common mistakes to avoid
- Using strongly perfumed sprays that just mask the smell
- Scrubbing, which spreads the stain
- Using harsh chemicals unsafe for pets
- Leaving accidents to dry before treating them
Our process
Five clear steps from enquiry to finished job
- Step 1
Tell Don what’s affected
Describe the rooms, furniture and how many areas are affected.
- Step 2
Locate and assess
Don checks the affected areas and the fibre type.
- Step 3
Deep clean and sanitise
The affected area is cleaned as part of a full deep clean, using pet-safe solutions.
- Step 4
Controlled drying
Fans are used where needed so nothing is left saturated.
- Step 5
Inspect, then pay
Check the result, then pay by cash, bank transfer or invoice.
What you get
The benefits of pet stain & odour removal with DCS
Pet-safe
Biodegradable, non-hazardous solutions that are safe for pets and children.
Deeper than a spray
Deep cleaning reaches below the surface of the pile.
Carpets and sofas
Treat both on one visit.
Fast drying
Low-moisture cleans dry in around 30 minutes.
Clear base prices
Rooms from £45, sofas from £35 per seat.
Insured
£5,000,000 public liability insurance.
In detail
Pet cleaning in detail
Pet problems vary from a single accident to years of hair and dander. Here is how each situation is handled.
Accidents on carpet
Accidents are treated as part of a deep clean of the room, reaching further into the pile than surface cleaning.
Accidents on upholstery
Sofas and armchairs are cleaned using the process for their fabric type.
Pet hair and dander
Deep extraction lifts hair and dander that vacuuming leaves behind.
Stairs in pet homes
Pets use stairs constantly. A full set with landing is £100.
Rented properties
Landlords and tenants can book pet cleaning as part of an end of tenancy carpet clean.
Honest expectations
Some old stains may have permanently changed the fibre colour. Don will tell you before he starts.
Puppies and older pets
Young pets still learning and older pets with less control tend to have repeat accidents in the same spots. Deep cleaning those areas properly, rather than masking them with perfumed sprays, makes a real difference to how the room smells day to day and helps stop pets being drawn back to the same place.
Pet hair on sofas
Pet hair weaves into upholstery fabric and is hard to shift with a vacuum alone. A fabric-matched deep clean, from £35 per seat for synthetic fabrics and £45 for fine or natural fabrics, lifts embedded hair and dander from seats, arms and backs.
Get the most from your clean
Preparing for pet stain & odour removal, and keeping the result
Simple steps that make the visit quicker and help the finish last longer.
Before Don arrives
- Clear small items
- Move ornaments, toys, cables and anything fragile out of the area booked for pet stain & odour removal. It lets Don start straight away and keeps the full visit focused on cleaning.
- Point out problem areas
- Tell Don about spills, accidents, marks or areas you are worried about. Knowing the history of a stain helps him choose the right method and set honest expectations.
- Plan access and parking
- Let Don know about parking, access and any rooms he should avoid. Equipment needs a clear route in and out of the property.
- Keep pets and children nearby but clear
- The solutions are safe for children and pets, but keeping the work area clear while equipment is running makes the job quicker and safer for everyone.
After the clean
- Let it dry fully
- Low-moisture cleans dry in around 30 minutes. Hot water extraction usually dries within an hour in summer and longer in winter. Synthetic fibres dry faster than natural fibres.
- Help the air move
- Opening a window or keeping the heating on in colder months helps drying. Where needed, Don uses industrial air movers and heater fans so nothing is left saturated.
- Vacuum regularly
- Regular vacuuming removes the loose grit that wears fibres fastest, so the result of a deep clean lasts longer.
- Deal with spills quickly
- Blot fresh spills with a clean white cloth rather than rubbing. Rubbing spreads the mark and frays fibres. For anything that won’t lift, call Don.
How pricing works
DCS publishes its prices so you can work out the cost before you call. Homes are priced per room or per seat, commercial carpets at £5 per m², hard floors at £8 per m², and natural stone starts with a £30 diagnostic visit and test patch before a final quote. Where a price isn’t listed yet, Don will quote once he knows the size and condition. There is no hard sell: you get the price, then decide.
Paying for your clean
You pay once you’ve walked through the finished job and are happy with what you see. DCS accepts cash, bank transfer or invoice, which suits homeowners, landlords, letting agents and businesses alike. Every price on this page is for a genuine deep clean and sanitise, not a quick surface rinse that leaves dirt and residue behind.
Local and family-run
Why customers across three counties choose Don
Dons Cleaning Services is a family-run business based at 5 Blair Parade, Haverhill. Don started DCS in 2023 and has three years of trade experience. He is fully trained and certified by Texatherm Systems, registered with Checkatrade, and holds £5,000,000 public liability insurance with Direct Line.
Every job is a genuine deep clean and sanitise. Don chooses between hot water extraction and low-moisture methods based on the fibre or surface, how delicate it is, and how heavy the soiling is. All solutions are biodegradable, non-hazardous, environmentally friendly and safe for children and pets.
Customers on Facebook describe Don as professional, polite, friendly and respectful of their property and time, and 100% of 13 reviewers recommend DCS.
Areas covered
Pet stain & odour removal across Suffolk, Cambridgeshire and Essex, including:
Questions
Pet stain & odour removal: your questions answered
Can’t see your question? Call Don directly.
Get your price for pet stain & odour removal today
Clear prices, child- and pet-safe solutions, and £5m public liability cover. You only pay once you’ve inspected the work.
Free quote
Get your price in one message
Tell Don what needs cleaning.
- 07727 314371
- dons.cleaningservices23@gmail.com
- 5 Blair Parade, Haverhill, CB9 9BW
- Mon–Sat 07:00–19:00 · Sunday closed
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